If you have knowledge or experience or are simply a good listener you have probably already been a mentor – helping someone to learn, sort out a problem or devise a plan. It may have happened spontaneously and the word ‘mentor’ may never have been used. The term ‘mentoring’ is being used more widely now in our society and people are often encouraged to seek out a mentor.

 Mentoring in the Workplace

In this course you will learn about mentoring and what it takes to be a mentor. By the end of this course you should have a much clearer idea of mentoring and more specifically, you will be able to:

  • Describe what mentoring means to you
  • Describe a model of mentoring
  • Outline the benefits of mentoring
  • Understand key types of mentoring and their application in business
  • Describe the roles and responsibilities of mentors and mentees
  • Outline the critical skills required by mentors
  • Describe potential phases in the mentoring relationship
  • Utilise some tools to help manage the mentoring relationship

This course is 3 hours long and will cover the following topics:

  1. Mentoring in the Workplace
  2. Background to Mentoring
  3. Mentoring and Tacit Knowledge
  4. What is Mentoring?
  5. Theories of Mentoring
  6. Mentoring Model
  7. Mentor’s Role and Responsibilities
  8. Supervisors v Mentors
  9. Mentee’s Role and Responsibilities
  10. Why Introduce Mentoring?
  11. Benefits of Mentoring
  12. Organisational Benefits
  13. Mentor Benefits
  14. Mentee Benefits
  15. Key Skills of Mentoring
  16. Skills of Effective Mentors
  17. Mentoring Skills
  18. Questioning Skills
  19. Providing Advice
  20. Problem Solving
  21. Mentoring Life Cycle
  22. Mentoring Meetings
  23. Tips For Your First Meeting
  24. Goal Setting
  25. Mentoring Plan
  26. Mentoring Agreements
  27. The GROW Model
  28. How to Use the GROW Model
  29. The Johari Window Model
  30. Barriers to Mentoring


All learners that successfully complete all required coursework and training for this course will receive a Certificate of Completion from eCPD.ie. This shall be emailed to you after your test scores have been reviewed.

Course Price

€65 per individual.

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