Negotiation Skills

We all negotiate all the time, but we may not call it negotiating. How often have you offered to cut the grass if your partner does the shopping? Or, as a child, offered to do your homework on time if you can stay up a bit later?

The aim of this course is to show how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority.

Once you have completed this unit you should be able to:

• Demonstrate knowledge of negotiation processes and characteristics;
• Plan a process to achieve a commercial outcome through negotiation;
• Apply negotiation skills;
• Close a commercial negotiation;
• Evaluate personal performance in the negotiation.

This course is 2 hours long and covers the following topics:

1. Introduction to Negotiation
2. Why Negotiate?
3. Why Some Negotiations Fail
4. Negotiating Styles
5. Innovator
6. Communicator
7. Processor
8. Activator
9. Pre-Negotiation
10. Negotiation Process
11. Preparation for Negotiation
12. Influencing
13. Skills of Influencing and Persuasion
14. Communicating with Confidence
15. Communication Skill Rules for Negotiators
16. Aggressive and Passive Behaviour
17. Assertiveness
18. Building Rapport
19. Body Language
20. Body Language Tips
21. Negotiating
22. Coming to an Agreement

Certification

All learners that successfully complete all required coursework and training for this course will receive a Certificate of Completion from eCPD.ie. This shall be emailed to you after your test scores have been reviewed.

Course Price

€65 per individual.